Emily Bennett
Fix SMITE 2 Installation Issues on Xbox App and Microsoft Store for Windows 10 & 11
Are you struggling to install SMITE 2 on your PC via the Xbox App or Microsoft Store? You’re not alone, and there are various steps you can take to resolve downloading, installing, or updating issues. This guide walks you through a comprehensive troubleshooting process to ensure you can play SMITE 2 without any hiccups.
Before you begin, ensure you have administrative access on your Windows device and that your system is connected to the internet. Additionally, check that your Xbox App and Microsoft Store are updated to the latest versions. Having the correct date, time, time zone, and region settings is also essential for a successful installation process.
Step 1: Repair Gaming Services
Start by repairing Gaming Services, which is crucial for the Xbox App and Microsoft Store to function correctly. Open the Xbox App and navigate to the top left corner to click on your profile icon. Select Support and then choose Gaming Services Repair Tool. Click on Start Repairing and confirm by clicking Yes when prompted. Wait for the process to complete before closing the window.
Step 2: Log Out and Log In to Microsoft Store
Ensure you are logged in with the correct Microsoft account in both the Xbox App and Microsoft Store. Open the Microsoft Store, click on your profile icon in the top right corner, and select Sign Out. Then, sign back in with the same account that has the Game Pass subscription.
Step 3: Confirm Date, Time, and Region Settings
Correct date and time settings can affect installations. Go to Settings > Time & Language > Date & Time. Ensure that Set time automatically and Set time zone automatically are toggled on. Click on Sync Now to synchronize your clock.
Step 4: Attempt Installation from Microsoft Store Library
Next, check the Microsoft Store Library for any pending updates or installations. Open the Microsoft Store, go to Library, and look for SMITE 2. Try to install it from here.
Step 5: Execute PowerShell Command
Open Windows PowerShell as an administrator by searching for PowerShell in the Start menu, right-clicking on it, and selecting Run as administrator. Then, run the following command:
Get-AppxPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
This command will re-register all installed apps, including the Microsoft Store.
Step 6: Clear Microsoft Store Cache
Clearing the cache might help resolve installation issues. Navigate to the following folder in File Explorer:
C:\Users\Username\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe
Replace Username with your actual Windows username. Delete the contents of this folder.
Step 7: Run WSRESET Command
To reset the Microsoft Store without changing your settings, type WSRESET in the Windows search bar and hit Enter. This command will clear the cache of the Microsoft Store.
Step 8: Repair or Reset Xbox App and Microsoft Store
Find the Xbox App in the Start menu, right-click it, and select App settings. Scroll down and click on Repair. If that doesn’t work, try clicking Reset.
Repeat the same process for the Microsoft Store.
Step 9: Update Microsoft Store
Make sure the Microsoft Store is updated. Open the Microsoft Store, go to Library, and select Get Updates. Allow any updates to install.
Step 10: Install Xbox Identity Provider and Gaming Services
You may need to install the Xbox Identity Provider. Visit Xbox Identity Provider and follow the prompts to install it.
Step 11: Start Required Services
Some services need to be running for the Xbox App and Microsoft Store to work correctly. Open the Services app by searching for Services in the Start menu. Look for the following services and ensure they are set to Automatic and are running:
- IP Helper
- Xbox Live Auth Manager
- Xbox Live Game Save
- Xbox Live Networking Service
- Gaming Services
- Windows Update
- Microsoft Install Service
Step 12: Update Windows
Ensure your Windows operating system is up to date. Go to Settings > Update & Security > Windows Update and click on Check for updates. Install any available updates.
Step 13: Run Internet Options Command
Type inetcpl.cpl in the Windows search box and hit Enter. Navigate to the Advanced tab and ensure that Use TLS 1.0, Use TLS 1.1, Use TLS 1.2, and Use TLS 1.3 are checked. Click Apply and then OK.
Step 14: Try Installing to a Different Drive
If you’re still facing issues, consider changing the installation location. Go to Settings > System > Storage and check where new content is saved. Set it to install on the C drive or another drive if necessary.
Step 15: Uninstall and Reinstall Xbox App and Microsoft Store
If none of the above steps work, you can uninstall and reinstall the Xbox App and Microsoft Store. To uninstall, use the following PowerShell command:
Get-AppxPackage -AllUsers *WindowsStore* | Remove-AppxPackage
After uninstalling, restart your PC, and re-run:
Get-AppxPackage -AllUsers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Step 16: Update Windows via Media Creation Tool
If all else fails, consider using the Media Creation Tool to update Windows. Visit Download Windows 10 or Download Windows 11 for this process.
Extra Tips & Common Issues
Keep your system regularly updated, and ensure that your antivirus software isn’t blocking installations. If you encounter errors, note the error codes, as these can help identify specific problems.
Frequently Asked Questions
What should I do if I encounter error codes during installation?
Document the error codes and search for specific solutions or consult Microsoft support for targeted assistance.
Can I skip any steps if I find a solution that works for me?
While some steps may not be necessary for everyone, it’s best to follow the full process for the most comprehensive troubleshooting.
What if the Xbox App still doesn’t work after all these steps?
Consider reaching out to Microsoft support for further assistance, as there may be a more complex underlying issue.