Encountering installation errors with Windows 11 updates can be frustrating, particularly when messages like “Something didn’t go as planned” appear. Fortunately, there are systematic steps you can follow to troubleshoot and resolve these issues effectively. This guide provides a comprehensive step-by-step approach to fixing the KB5051987 and KB5052093 errors, ensuring your Windows Update feature runs smoothly. By the end of this tutorial, you will have learned practical methods to address the installation errors, including services that need to be started and essential commands to reset components.

Step 1: Start the App Readiness Service

It is crucial to ensure that the App Readiness service is running. This service handles the Application Readiness for Windows and is often essential for proper installations of updates. To start this service:

  • Press Win + R to open the Run dialog.
  • Type services.msc and press Enter.
  • Locate App Readiness in the services list, right-click it, and select Start.

Step 2: Move the $WinREAgent Folder

The $WinREAgent folder may sometimes interfere with installations. Moving it can rectify update issues.

  • Open File Explorer and navigate to the C:\$Windows.~BT directory.
  • Cut the $WinREAgent folder and move it to an alternative location, such as your Desktop.

Step 3: Run the Update Troubleshooter

Utilizing the in-built Windows Update Troubleshooter is a smart way to diagnose and fix problems automatically. To access the troubleshooter:

  • Go to Settings > System > Troubleshoot > Other troubleshooters.
  • Find the Windows Update troubleshooter and click Run.

Step 4: Restart Windows Update Services

To ensure that the Windows Update services are functioning properly, restart the necessary services:

  • Open Command Prompt as Administrator.
  • Execute the following commands one at a time:
  • net stop wuauserv

    net stop bits

    net stop cryptsvc

    net start wuauserv

    net start bits

    net start cryptsvc

Step 5: Use the Windows 11 Installation Assistant

If the previous steps don’t solve the issue, you can opt for the Windows 11 Installation Assistant, which can directly help you download and install updates.

Step 6: Access the Microsoft Update Catalog

If you prefer manually installing updates, using the Microsoft Update Catalog can be beneficial. This tool enables you to find and install specific updates:

  • Go to the Microsoft Update Catalog.
  • Search for the specific update (KB5051987 or KB5052093) and download the appropriate files.

Step 7: Reset Windows Update Components

Resetting the Windows Update components can resolve many inconsistencies that could be blocking the updates. Here’s how you can do it:

  1. Open Command Prompt as Administrator.
  2. Run the following commands:
  3. SC config trustedinstaller start=auto

    net stop bits

    net stop wuauserv

    net stop msiserver

    net stop cryptsvc

    net stop appidsvc

    Ren %Systemroot%\SoftwareDistribution SoftwareDistribution.old

    Ren %Systemroot%\System32\catroot2 catroot2.old

    regsvr32.exe /s atl.dll

    regsvr32.exe /s urlmon.dll

    regsvr32.exe /s mshtml.dll

    netsh winsock reset

    netsh winsock reset proxy

    rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN

    dism /Online /Cleanup-image /ScanHealth

    dism /Online /Cleanup-image /CheckHealth

    dism /Online /Cleanup-image /RestoreHealth

    dism /Online /Cleanup-image /StartComponentCleanup

    Sfc /ScanNow

    net start bits

    net start wuauserv

    net start msiserver

    net start cryptsvc

    net start appidsvc

After running these commands, save the batch file as Wufix.bat and execute it by right-clicking on the file, then selecting Run as administrator. After completion, make sure to restart your PC to apply all changes.

Step 8: Use the Media Creation Tool

If you are still encountering issues, consider using the Media Creation Tool, a powerful tool provided by Microsoft for Windows installations.

  • Access the Media Creation Tool from the official Windows 11 download page.
  • Follow the instructions provided in the tool to assist with installing or updating Windows 11.

Extra Tips & Common Issues

To enhance your experience, consider these extra tips: Always ensure that your system has sufficient space for updates. Regularly check for updates to keep your system running optimally. If any error persists even after following these steps, refer to Microsoft’s support forums for further assistance. Also, avoid interrupting the update process and allowing adequate time for installations to complete.

Conclusion

By following these steps, you can effectively troubleshoot and resolve the installation errors associated with Windows 11 updates, particularly KB5051987 and KB5052093. Engaging with these solutions not only gets you back on track with updates but also enhances your system’s security and performance. For further information or additional assistance, feel free to explore Microsoft’s resources or reach out for community support.

Frequently Asked Questions

What should I do if the issues persist even after trying all steps?

If the installation errors continue despite your efforts, consider contacting Microsoft support or visiting their forums for community advice and potential solutions.

Is it safe to move the $WinREAgent folder?

Yes, moving the $WinREAgent folder is temporary, and it can be safely restored if the situation requires. This action is reversible and can alleviate conflicts during updates.

Does resetting Windows Update components delete any files?

No, resetting Windows Update components generally does not delete personal files. However, it may fix issues causing updates to fail.

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