Lorene Melone
Fix Xbox App Installation Error Code 0x8004e103 on Windows 10/11
If you’re encountering the Xbox App not downloading or installing with the error code 0x8004e103 on your Windows 10 or 11 PC, you’re not alone. This guide provides a comprehensive, step-by-step solution to resolve this issue quickly and effectively. By following these steps, you’ll ensure that your Xbox App installs smoothly, allowing you to enjoy your gaming experience without interruptions.
Before you begin, ensure your Windows operating system is up to date, and you have administrative privileges on your account. You should also have access to the Microsoft Store and a stable internet connection for downloading necessary components.
Step 1: Repair Gaming Services
First, you need to run the Gaming Services Repair Tool to fix any underlying issues. Open the Xbox app, click on your profile icon in the top left corner, and select Support. Then, click on Gaming Services Repair, click Start Repairing, and confirm by clicking Yes. Allow the process to complete, which may take some time.
Step 2: Log Out and Log Back Into Microsoft Store
Open the Microsoft Store and click on your profile icon in the top right corner. If you’re already logged in, sign out and then sign back in using the correct account associated with your Xbox games. This step ensures that your account settings are refreshed.
Step 3: Verify Date, Time, Time Zone, and Region Settings
Correct date and time settings are crucial for app installations. Right-click on the time in the bottom right corner of your screen and select Adjust date/time. Make sure Set time automatically and Set time zone automatically are turned on. Also, ensure your region is set correctly under Region settings.
Step 4: Install from Microsoft Store Library
Open the Microsoft Store, navigate to the Library section located at the bottom left, and check for the game you want to install. If it’s listed, attempt to install or update it from there directly.
Step 5: Execute PowerShell Command
If the previous steps did not resolve the issue, run the following PowerShell command to register app packages:
Get-AppxPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
To do this, type PowerShell in the Windows search bar, right-click on Windows PowerShell, and select Run as administrator. Paste the command and press Enter.
Step 6: Clear Microsoft Store Cache
To clear the local cache of the Microsoft Store, navigate to the following path in File Explorer:
C:\Users\YourUsername\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe
Replace YourUsername with your actual Windows username. Delete the contents of this folder to clear the cache.
Step 7: Run WSReset Command
Open the Run dialog by pressing Windows + R, type WSRESET, and hit Enter. This command will reset the Microsoft Store cache and may resolve any lingering issues.
Step 8: Repair or Reset Microsoft Store
In the Windows search bar, type Microsoft Store, right-click on it, and select App settings. Scroll down and click on Repair. If the issue persists, you can perform a Reset as well.
Step 9: Update Microsoft Store Apps
Open the Microsoft Store, go to the Downloads and updates section, and click on Get updates to ensure all applications are up to date.
Step 10: Install Xbox Identity Provider and Gaming Services
Ensure you have the Xbox Identity Provider and Gaming Services installed. You can find the Xbox Identity Provider at the following link: Install Xbox Identity Provider. Follow the prompts to install.
Step 11: Start Necessary Services
Press Windows + R, type services.msc, and hit Enter. In the Services window, ensure the following services are running and set to Automatic:
- IP Helper
- Xbox Live Auth Manager
- Xbox Live Game Save
- Xbox Live Networking Service
- Gaming Services
- Windows Update
- Microsoft Install Service
Step 12: Update Windows
Check for Windows updates by navigating to Settings > Update & Security > Windows Update and clicking Check for updates. Install any available updates.
Step 13: Run inet cpl.cpl Command
Open the Run dialog again and type inetcpl.cpl. Click on the Advanced tab and ensure that Use TLS 1.0, 1.1, 1.2, and 1.3 are checked. Click Apply and then OK.
Step 14: Try Installing to a Different Drive
If you’re still facing issues, try installing the Xbox App on a different drive. Open Settings, go to System > Storage, and check the default location for new content. Change it to another drive if necessary.
Step 15: Uninstall and Reinstall Microsoft Store
To uninstall the Microsoft Store, run the following commands in PowerShell as an administrator:
Get-AppxPackage -AllUsers *WindowsStore* | Remove-AppxPackage
Then reinstall it with:
Get-AppxPackage -AllUsers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Remember to reboot your computer after this step.
Step 16: Update Windows Using Media Creation Tool
If all else fails, consider updating your Windows version using the Media Creation Tool. For Windows 10, visit Windows 10 Download. For Windows 11, visit Windows 11 Download. Download the appropriate tool and follow the instructions provided.
Extra Tips & Common Issues
Ensure that your internet connection is stable throughout this process. If you encounter any errors while running commands, make sure to run PowerShell as an administrator. Additionally, if the Xbox app continues to fail, consider reinstalling it directly from the Xbox website as a last resort.
By following this guide, you should be able to resolve the installation error code 0x8004e103 and get your Xbox App up and running smoothly. If you still face issues, feel free to explore additional resources or seek professional support.
Frequently Asked Questions
What causes the error code 0x8004e103?
This error is often related to issues with the Microsoft Store, incorrect account settings, or problems with your current Windows installation.
Can I install the Xbox App from another location?
Yes, you can install the Xbox App from the Xbox website if you’re having trouble with the Microsoft Store.
How do I check if my Windows is up to date?
Go to Settings > Update & Security > Windows Update and check for available updates.