📅 February 8, 2025

Windows

Alex Ruben

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Fixing Mouse Issues in Portrait Mode on Windows 11

If you’re experiencing issues with your mouse not adjusting to portrait mode while using a dual-monitor setup on Windows 11 or 10, you’re not alone. This guide walks you through several methods to troubleshoot and resolve this common problem. By following the steps outlined, you will learn how to restore proper mouse functionality across monitors with different orientations.

Step 1: Restart in Portrait Mode

The first step is to ensure that your system recognizes the portrait mode. Restart your computer while the monitor is set to portrait mode. This often resolves temporary glitches that may cause the mouse not to adjust properly. After rebooting, check if the issue persists.

Step 2: Use the Graphics Manufacturer’s Control Panel

Access your graphics card’s control panel to change the orientation of your displays directly:

• Right-click on the desktop and select your graphics card control panel (e.g., NVIDIA Control Panel, AMD Radeon Settings).
• Navigate to the display settings and adjust the orientation to portrait if it isn’t set correctly.
• Apply the changes and check if the mouse adjusts as intended.

Step 3: Update Your Drivers

Outdated or corrupt drivers can cause display issues. To update your graphics and mouse drivers:

1. Open Device Manager by right-clicking the Start menu.
2. Expand the Display adapters section, right-click your graphics card, and select Update driver.
3. Follow the prompts to complete the driver update.
4. Repeat the process for your mouse in the Mice and other pointing devices section.

Step 4: Check If There Is an Issue with the Mouse

Sometimes the mouse itself may be the culprit. To troubleshoot:

• Test the mouse on another computer to see if the issue persists.
• Check to ensure that the mouse is clean and free of any obstructions.

Step 5: Reinstall the Mouse Driver

If updating the driver did not work, consider reinstalling it:

1. Go to Device Manager.
2. Right-click your mouse device, select Uninstall device, and confirm.
3. Restart your computer; Windows will automatically reinstall the mouse driver.

Step 6: Check in Clean Boot

A clean boot helps identify if background programs are interfering with the mouse settings. To perform a clean boot:

1. Open the Run dialog by pressing Windows + R and type msconfig. Press Enter.
2. Under the Services tab, check Hide all Microsoft services and then click Disable all.
3. Go to the Startup tab and click Open Task Manager.
4. Disable each startup item. Then close Task Manager and click OK in the System Configuration window.
5. Restart your computer and check the mouse functionality in portrait mode.

Extra Tips & Common Issues

Here are some extra tips and common pitfalls to avoid:

• Ensure your Windows is up to date by checking Settings > Update & Security > Windows Update.
• If using a third-party mouse, consider checking the manufacturer’s website for specific drivers.
• Sometimes simply unplugging and re-plugging the mouse can refresh the connections.

Conclusion

By following these steps, you should be able to fix the issue of your mouse not adjusting to portrait mode in Windows 11. If the problem continues, it may be worthwhile to consult with technical support or consider hardware options. For further assistance, check out other related guides on optimizing your multi-monitor setup or Windows troubleshooting.

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