Alex Ruben
Fixing msinfo32.exe System Information Not Working on Windows 10 & 11
Are you experiencing issues with msinfo32.exe, the System Information tool, failing to load on your Windows 10 or Windows 11 device? This critical application provides essential details about your computer’s hardware, software, and configurations, making it a key resource for troubleshooting and system management. When msinfo32.exe is not working correctly, it can obstruct your ability to perform important tasks. This guide offers a comprehensive, step-by-step approach to effectively resolve the problem, enabling you to access the system information you need without hassle.
Step 1: Verify System File Integrity
The first step in resolving msinfo32.exe issues is to check for corrupted system files, which can interfere with its operation. To do this, you will run the System File Checker (SFC) tool. This built-in Windows utility scans for and repairs system file corruption.
Here’s how to perform a System File Check:
- Press Windows + S to open the search bar.
- Type
cmdto locate Command Prompt. - Right-click on Command Prompt from the search results and select Run as administrator.
- In the Command Prompt window, type
sfc /scannowand press Enter.
Let the process complete—this may take some time. Once finished, if it finds and repairs any issues, try opening msinfo32 again to see if the problem is resolved.
Step 2: Restart Windows Management Instrumentation Service
If the SFC scan does not fix the problem, the next step is to restart the Windows Management Instrumentation (WMI) service. WMI is essential for many system tools, including msinfo32.exe.
Follow these commands to restart the WMI service:
- Open Command Prompt as Administrator again, as described earlier.
- Type the following commands one by one and press Enter after each:
net stop winmgmt
winmgmt /resetrepository
net start winmgmt
This sequence of commands stops the WMI service, resets its repository, and starts it anew. Attempt to access msinfo32.exe once more.
Step 3: Register WMI Components
In some instances, re-registering the WMI components can help solve the issue. This step ensures that all necessary DLL files related to the WMI are registered correctly in the system.
To register the DLL files, execute the following commands in the Command Prompt:
- Change the directory by entering:
cd /d %windir%\system32\wbemand press Enter. - To register all DLL files, type the command:
for %i in (*.dll) do RegSvr32 -s %iand press Enter. - Next, register all EXE files by entering:
for %i in (*.exe) do %i /RegServerand press Enter.
Once these commands are executed, check if msinfo32.exe functions correctly.
Step 4: Perform a System Restore
If none of the above steps work, a system restore may help reestablish the configuration to a point when msinfo32 was functioning correctly. A system restore can address underlying system issues effectively.
To perform a system restore:
- Type Control Panel in the search bar and open it.
- Navigate to System and Security > System.
- Click on System Protection on the left sidebar.
- In the System Properties window, click on System Restore.
- Follow the prompts to choose a restore point and complete the process.
After completing the restore process, restart your computer and check if msinfo32.exe is now operational.
Extra Tips & Common Issues
If issues persist, consider checking for software conflicts by temporarily disabling third-party antivirus software or looking for recent Windows updates that may interfere with operation. Additionally, always ensure your operating system is updated to benefit from the latest fixes and improvements.
Conclusion
In summary, the outlined steps can help identify and rectify the underlying causes of msinfo32.exe not working on your Windows 10 or Windows 11 system. By following this guide, you will enhance your system management capabilities and restore access to essential system information. Should you continue to encounter difficulties, further investigation or contacting Microsoft’s support may be necessary.
Frequently Asked Questions
What should I do if msinfo32.exe still does not work after following these steps?
If msinfo32.exe remains unresponsive, consider performing a repair installation of Windows, which can fix deeper underlying issues without affecting your personal files.
Are there any alternative tools to msinfo32.exe?
Yes, you can use third-party software like Speccy or Belarc Advisor that also provide detailed system information and may function even if msinfo32.exe is not responsive.
How do I prevent msinfo32.exe from malfunctioning in the future?
Regular system maintenance, keeping your software updated, and being cautious with third-party applications can help reduce the likelihood of such issues.