This guide will walk you through the steps needed to export Management log files in Windows 11. These logs are crucial for diagnosing and resolving errors on devices managed by an administrator team. By exporting these logs, you provide detailed information that can assist in troubleshooting and fixing issues effectively.

Step 1: Open the Settings App

Start by opening the Settings app on your Windows 11 device. You can do this by clicking on the Start menu and selecting the gear icon, or by pressing Windows + I on your keyboard.

Step 2: Navigate to Accounts

In the Settings app, locate and click on the Accounts section. This is where you can manage user accounts and related settings.

Step 3: Access Work or School Accounts

Within the Accounts menu, click on the Access work or school tab. This option allows you to manage the accounts that are connected to your organization.

Step 4: Export Management Log Files

Look for the option labeled Export your management log files under Related settings. Click on Export to begin the export process. Your Management log files will be saved in the specified location displayed in the Export your management log files tab.

Step 5: Alternative Export Method via Command Prompt

If you prefer to use a command to export the management log files, you can do so through the Command Prompt. Follow these steps:

  1. Open the Command Prompt as an administrator. You can right-click on the Start menu and select Windows Terminal (Admin).
  2. In the terminal window, enter the following command:
  3. mdmdiagnosticstool.exe -area "DeviceEnrollment;DeviceProvisioning;Autopilot" -zip "c:\users\public\documents\MDMDiagReport.zip"

  4. Press Enter to execute the command. This will create a zip file of your management logs in the specified directory.

Step 6: Locate Your Management Log Reports

Regardless of the method used, you can find your management log reports in the directory: C:\Users\Public\Public Documents\MDMDiagnostics.

Extra Tips & Common Issues

Here are some useful tips to make the process smoother:

  • Ensure that your device is properly enrolled with the admin team before exporting logs.
  • Regularly check for updates on your Windows system to ensure you have the latest features and security improvements.
  • If you encounter issues, verify your user permissions and check if the device is still connected to your organization’s network.

Conclusion

By following these steps, you can successfully export management log files from your Windows 11 device. These logs can significantly assist your technical support team in diagnosing and rectifying issues efficiently. For further assistance, consider checking related guides on system management and troubleshooting.

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