Ethan Brooks
How to Fix Assassin’s Creed Shadows Error: Update Your Video Driver
If you are encountering the “Hardware Warning: You Are Running An Unsupported Video Driver” error while trying to launch Assassin’s Creed, you’re not alone. This error indicates that your graphics driver needs updating for optimal performance. This guide will walk you through the process of performing a clean installation of your graphics driver for both NVIDIA and AMD cards. By following these detailed steps, you can resolve this error and enjoy your game without interruptions.
Before you begin, ensure you know the model of your graphics card and the operating system you are using. Additionally, download the latest drivers from the respective websites linked below:
Step 1: Identify Your Graphics Card
Before downloading the driver, you need to determine which graphics card you have. You can do this by:
- Pressing Windows + R to open the Run dialog.
- Typing
dxdiagand pressing Enter. - In the DirectX Diagnostic Tool, look under the “Display” tab to find your graphics card information.
Step 2: Download the Latest Graphics Driver
Next, go to the appropriate driver download page based on your graphics card:
- If you have an NVIDIA card, navigate to the NVIDIA Drivers page.
- If you have an AMD card, visit the AMD Drivers page.
Once there, select your graphics card from the list, choose the correct operating system, and click on “Search”. Download the latest driver version available.
Step 3: Uninstall the Current Graphics Driver
To ensure a clean installation, you need to uninstall the existing graphics driver:
- Press Windows + X and select Device Manager.
- Expand the Display adapters section.
- Right-click on your graphics card and select Uninstall device.
- Check the box for Delete the driver software for this device and click Uninstall.
Step 4: Install the New Graphics Driver
After uninstalling the old driver, now install the new one:
- Locate the downloaded driver file (usually in your Downloads folder).
- Run the executable file by double-clicking it.
- Click Yes to allow changes to your device.
- Agree to the terms and conditions, then select the Custom Installation option.
- Make sure to check the box for Perform a clean installation and click Next.
- Allow the installation to complete, and then restart your computer.
Step 5: Launch the Game and Verify
After your system restarts, launch Assassin’s Creed to see if the error persists. If you followed the steps correctly, the game should run without displaying the hardware warning.
Extra Tips & Common Issues
If you continue to experience issues, consider the following tips:
- Check for Windows updates that may affect driver performance.
- Ensure that your system meets the game’s minimum requirements.
- Verify that other software running in the background is not interfering with the game.
Frequently Asked Questions
What should I do if I can’t find my graphics card model?
If you’re unsure of your graphics card model, you can use the DirectX Diagnostic Tool as mentioned in Step 1.
Can I use automatic driver update software?
While automatic driver update tools can be convenient, they may not always provide the latest or most compatible drivers. Manual installation is recommended for optimal performance.
What if I still encounter errors after updating the driver?
In such cases, it might be worth checking your system for other hardware issues or consulting the game’s support forums for additional troubleshooting steps.