Lorene Melone
How to Fix Atomfall Not Launching from Xbox App/Microsoft Store on Windows 10/11
If you are experiencing issues with Atomfall not launching from the Xbox App or Microsoft Store on your Windows 10 or 11 PC, you’re not alone. This guide will walk you through a comprehensive troubleshooting process to help you resolve the issue and get back to gaming smoothly. By following these steps, you’ll be able to eliminate potential conflicts, repair necessary components, and ensure that your system is optimized for gaming.
Before diving into the troubleshooting steps, ensure that your system is up to date and that you have a stable internet connection. You may also want to check for Xbox Live service outages by visiting the Xbox Live Status page. This can help you determine if the issue is related to server problems.
Step 1: Disconnect External Devices
Begin by unplugging all external devices connected to your PC that may interfere with the game’s launch. This includes:
- USB adapters
- Controllers or joysticks
- Multiple monitors
Additionally, disable any third-party software that may be running, such as Razer Synapse, MSI Dragon Center, and Corsair software. Close overlay applications like Discord and GeForce Experience using Task Manager. If you have any overclocking applications (e.g., MSI Afterburner, Rivatuner), ensure they are closed as well.
Step 2: Restart Your Computer
After disconnecting the external devices and closing unnecessary applications, restart your computer. This helps to refresh system resources and may resolve temporary issues.
Step 3: Utilize the Gaming Services Repair Tool
Next, run the Gaming Services repair tool to fix any issues related to the gaming services on your PC. You can access the tool by visiting the Gaming Services Repair Tool page. Follow the on-screen prompts to complete the repair process.
Step 4: Perform a Clean Installation of Graphics Drivers
Ensure that your graphics drivers are up to date by performing a clean installation. Depending on your GPU, visit the appropriate website:
Download the latest drivers and follow the installation instructions, making sure to select the ‘Clean Installation’ option.
Step 5: Verify and Repair the Game
In the Xbox App, locate Atomfall and right-click on it. Navigate to ‘Manage,’ then to ‘Files,’ and select ‘Verify and Repair.’ This process checks for any corrupt files and replaces them.
Step 6: Create a Desktop Shortcut and Run as Administrator
Create a desktop shortcut for Atomfall. Right-click on the game in the Xbox App, select ‘Manage,’ and then ‘Create desktop shortcut.’ Once created, right-click on the shortcut, select ‘Run as administrator,’ and try launching the game.
Step 7: Repair or Reset the Game
To repair or reset the game, go to the Settings from the Start Menu, select Apps, and find Atomfall in the list. Click on it and select ‘Advanced Options’ (Windows 11) or ‘Modify’ (Windows 10), then choose to repair or reset the game.
Step 8: Delete Microsoft Store Local Cache Files
Clearing the local cache files for the Microsoft Store can help resolve issues. Navigate to the following path in File Explorer:
C:\Users\Username\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe
Replace ‘Username’ with your actual username. Delete the contents of the package folder.
Step 9: Log In with the Same Account on Xbox and Microsoft Store
Ensure you are logged in with the same account on both the Xbox App and Microsoft Store. This is crucial for syncing your game licenses. Check your account settings and ensure they match across both applications.
Step 10: Install All Updates in Microsoft Store
Open the Microsoft Store, navigate to the Downloads and updates section, and select ‘Get updates’ to ensure that all applications are updated, including the Xbox App.
Step 11: Update Windows
Check for Windows updates by going to Settings > Update & Security > Windows Update and clicking ‘Check for updates.’ Install any pending updates and restart your computer afterward.
Step 12: Run the WSReset Command
Open the Windows search bar, type WSReset, and press Enter. This command resets the Windows Store cache, which can help resolve issues with launching games.
Step 13: Repair or Reset Xbox App and Microsoft Store
In the Windows search bar, search for the Xbox App and right-click it to access App settings. Scroll down to find the repair option and select it. Reopen the Xbox App and check if the game launches. If not, you can reset the app following the same steps.
Step 14: Run the PowerShell Command
Open Windows PowerShell as an administrator and run the following command:
Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
This command reinstalls all the app packages and can fix various issues.
Step 15: Start Necessary Services
Ensure that the following services are running:
- IP Helper
- Xbox Live Auth Manager
- Xbox Live Game Save
- Xbox Live Networking Service
- Gaming Services
- Windows Update
- Microsoft Install Service
You can start these services by searching for ‘Services’ in the Windows search bar, double-clicking each service, setting it to ‘Automatic,’ and clicking ‘Start.’
Step 16: Uninstall and Reinstall Gaming Services
In Windows PowerShell, run the following command to uninstall gaming services:
Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers
Then, reinstall it by visiting the Microsoft Store and searching for ‘Gaming Services’ to install it again.
Step 17: Uninstall and Reinstall the Game to a Different Drive
If issues persist, consider uninstalling Atomfall and reinstalling it to a different drive. This can help if there are any drive-specific issues affecting the game’s performance.
Step 18: Update Windows Using Media Creation Tool
If none of the above steps work, consider using the Media Creation Tool to update your Windows installation. You can download it from the following links:
Follow the instructions on the website to download and run the tool.
Extra Tips & Common Issues
Always ensure that your system meets the game’s requirements. If you experience persistent issues, consider checking for hardware problems or consulting support forums for additional troubleshooting advice.
By following these steps, you should be able to resolve any issues preventing Atomfall from launching on your PC. If you encounter any specific error messages, searching for those can also lead you to targeted solutions.
Frequently Asked Questions
Why is my game not launching?
There could be multiple reasons, including software conflicts, outdated drivers, or corrupted files. Following the steps in this guide will address most common causes.
Do I need to uninstall my antivirus software?
Not necessarily, but temporarily disabling it can help determine if it’s causing interference with the game launch.
What if I still can’t launch the game after following these steps?
If the issue persists, consider reaching out to Microsoft Support or checking community forums for additional assistance.