Ethan Brooks
How to Fix Microsoft Edge Crashing When Printing in Windows 10/11
If you’re facing issues with Microsoft Edge crashing when you attempt to print in Windows 10 or 11, you’re not alone. Various users have reported this problem, often after a Windows update. In this guide, we will explore effective steps to troubleshoot and resolve the printing crash issue in Microsoft Edge.
Step 1: Update Your Printer Drivers
Out-of-date or corrupted printer drivers can cause printing issues. To update your printer drivers:
- Press Win + X and select Device Manager.
- Expand the Printers section.
- Right-click on your printer and select Update driver.
- Choose Search automatically for updated driver software.
Step 2: Clear Cache and Cookies
Corrupted cache or cookie data could lead to unexpected behavior in Edge. To clear them:
- Open Microsoft Edge and click on the three dots in the upper right corner.
- Select Settings.
- Go to Privacy, search, and services.
- Under Clear browsing data, click Choose what to clear.
- Select Cookies and other site data and Cached images and files.
- Click on Clear now.
Step 3: Create a New User Profile in Edge
A corrupted user profile may be the cause of your crashes. To create a new profile:
- Open Microsoft Edge and click on your profile icon in the upper right corner.
- Select Add profile.
- Follow the prompts to create a new profile.
- Test printing from the new profile to see if the issue persists.
Step 4: Check for Windows Updates
Sometimes, bugs are fixed in newer updates. To check for updates:
- Press Win + I to open Settings.
- Click on Update & Security.
- Select Windows Update and click on Check for updates.
- If updates are available, install them and restart your computer.
Step 5: Repair or Reset Microsoft Edge
If the above solutions do not resolve the issue, you may need to repair or reset Edge:
- Press Win + I to open Settings.
- Go to Apps and find Microsoft Edge.
- Click on it and select Modify or Reset depending on the options available.
- Follow the prompts to complete the action.
Step 6: Run System File Checker (SFC)
Corrupted system files can contribute to issues with Edge. To run the SFC tool:
- Press Win + S and type
cmd. - Right-click on Command Prompt and select Run as administrator.
- Type
sfc /scannowand press Enter. - Wait for the scan to complete and follow any instructions provided.
Extra Tips & Common Issues
Here are a few extra tips:
- Make sure your printer is properly connected and powered on.
- Consider disabling any unnecessary browser extensions that might interfere with printing.
- If printing PDFs causes crashes, try using a different PDF viewer or check the PDF settings in Edge.
Conclusion
By following these steps, you should be able to resolve the issue of Microsoft Edge crashing when printing. Regularly updating your software and keeping your drivers current can prevent future complications. If you’re still encountering issues, consider reaching out to Microsoft support or your printer manufacturer for further assistance.
Frequently Asked Questions
Why does Microsoft Edge crash when I print?
Edge may crash due to corrupted drivers, a problem with your user profile, or system file corruption. Using the steps outlined in this guide can help diagnose and resolve these issues.
How can I reset my Edge settings?
You can reset Edge by navigating to Settings > Reset settings in the Edge menu, which will restore default settings without affecting your bookmarks or passwords.
What should I do if my printer driver is not updating?
If your printer driver fails to update, check the printer manufacturer’s website for the latest driver version and manually download/install it.