How to Fix Printer Error 0x8000FFFF on Windows 11
In this guide, you will learn how to resolve the printer error 0x8000FFFF, also known as catastrophic failure, that can occur on Windows 11 and 10. This issue can disrupt printing tasks, and following the steps outlined in this tutorial will help you troubleshoot the problem effectively and restore your printer functionality.
Step 1: Run the Printer Troubleshooter
The first step to fixing this error is to run the Windows built-in Printer troubleshooter. This tool can automatically diagnose and fix common printing issues.
To run the troubleshooter, follow these instructions:
- Press Windows key + I to open the Settings app.
- Navigate to System > Troubleshoot > Other troubleshooters.
- Locate the Printer troubleshooter and click on Run.
Step 2: Update the Printer Driver
Corrupted or outdated printer drivers can cause the catastrophic failure error. To remedy this, you need to update or reinstall your printer driver:
- Open the Device Manager by right-clicking the Start button and selecting it.
- Expand the Printers section, right-click your printer, and select Update driver.
- Choose Search automatically for updated driver software. Follow the prompts to complete the update.
Alternatively, visit the manufacturer’s website to download the latest printer driver for your device.
Step 3: Restart the Print Spooler Service
The Print Spooler service manages print jobs on your computer. Restarting this service can often resolve issues related to printing:
- Press Windows key + R to open the Run dialog.
- Type
services.msc
and hit Enter. - In the Services window, locate Print Spooler.
- Right-click it and select Restart. If it’s not running, click on Start.
Step 4: Reinstall the Printer
If the error persists, reinstalling the printer may be necessary. Follow these steps:
- Disconnect your printer from the computer.
- Go to Settings > Devices > Printers & scanners.
- Locate your printer from the list and click on it, then hit Remove device.
- After uninstalling, click on Add a printer or scanner and follow the prompts to reinstall your printer.
Extra Tips & Common Issues
Here are some additional tips to consider during this process:
- Ensure your printer is properly connected to the network or computer.
- Check for any queued print jobs that may be hindering the printing process.
- Consult the manufacturer’s documentation or support site if issues persist.
Common mistakes include misconfigured printer settings and incorrect drivers. Double-check each step to ensure you are following the instructions carefully.
Conclusion
By following these steps, you should be able to resolve the printer error 0x8000FFFF and restore your printing capabilities. Regular maintenance, such as updating drivers and regularly running troubleshooters, can help prevent similar issues in the future. For more tips and solutions, check out related guides on our website.