Ethan Brooks
How to Fix “South of Midnight” Installation Issues on Xbox App and Microsoft Store for Windows 10 & 11
Encountering issues while trying to install “South of Midnight” on your Xbox App or Microsoft Store can be frustrating. This comprehensive guide walks you through a series of troubleshooting steps to help you resolve any downloading, installing, or updating problems. By following these steps, you will ensure that your game installs successfully, allowing you to enjoy a seamless gaming experience.
Before starting, ensure that you are logged into the correct Microsoft account linked to your Xbox Game Pass, and that your Windows operating system is up to date. Additionally, keep your PC connected to the internet throughout the process. You will need administrator access to your system and may also require specific tools like PowerShell and access to the Microsoft Store.
Step 1: Repair Gaming Services
Begin by repairing the Gaming Services. Open the Xbox app and click on your profile icon in the top-left corner. Navigate to Support and select Gaming Services Repair Tool. Click on Start Repairing and confirm by clicking Yes to allow the process. Wait for the repair to complete before closing the tool.
Step 2: Log Out and Log Back In
Ensure that you are logged into the correct Microsoft account. Open the Microsoft Store, click on your profile icon, select Sign Out, and then log back in using the same account linked to your Xbox Game Pass. Repeat this process for the Xbox app to ensure consistency across platforms.
Step 3: Check Date and Time Settings
Correct date and time settings are crucial for the proper functioning of the Microsoft Store. Go to Settings > Time & Language > Date & Time. Ensure that Set time automatically and Set time zone automatically are enabled. Click on Sync now to synchronize your clock with internet time.
Step 4: Attempt Installation from Microsoft Store Library
Open the Microsoft Store and navigate to the Library section. Check for the game in your download list. If it appears, attempt to install it from there. If you are using the Xbox app, check there as well to see if the installation is available.
Step 5: Execute PowerShell Command
Open PowerShell as an administrator. In the Windows search bar, type PowerShell, right-click it, and select Run as administrator. Enter the following command to register all apps:
Get-AppxPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Press Enter and allow the command to execute, ignoring any red error messages during the process.
Step 6: Clear Microsoft Store Cache
Navigate to the local cache files by opening File Explorer and going to C:\Users\YourUsername\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe. Delete the contents of this folder to clear the cache.
Step 7: Use WSRESET Command
Open the Start Menu and type WSRESET. Click on the WSRESET application to reset the Microsoft Store cache. This will reopen the Store once completed.
Step 8: Repair or Reset Xbox App and Microsoft Store
For the Xbox app, type Xbox in the Windows search bar, right-click on the app, and select App settings. Scroll down and click on Repair. If issues persist, click on Reset.
Repeat this process for the Microsoft Store by searching for Store, accessing its app settings, and performing the same repair and reset actions.
Step 9: Update Microsoft Store
While in the Microsoft Store, navigate to the Library and click on Get updates to ensure that all apps, including the Store and Gaming Services, are updated.
Step 10: Install Xbox Identity Provider and Gaming Services
Make sure the Xbox Identity Provider is installed. Visit this link to download it: Xbox Identity Provider. Once downloaded, run the installer. After that, ensure Gaming Services are installed by executing the following command in PowerShell:
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
Then, install Gaming Services from the Microsoft Store using this link: start ms-windows-store://pdp/?productid=9MWPM2CQNLHN.
Step 11: Start Necessary Services
Open the Services application by searching for it in the Windows search bar. Ensure the following services are running and set to Automatic:
- IP Helper
- Xbox Live Auth Manager
- Xbox Live Game Save
- Xbox Live Networking Service
- Gaming Services
- Windows Update
- Microsoft Install Service
Step 12: Update Windows
Ensure your Windows operating system is updated. Go to Settings > Update & Security > Windows Update and click Check for updates. Install any available updates and restart your computer.
Step 13: Run the Internet Options Command
Open the Run dialog by pressing Windows + R and type inetcpl.cpl. In the Internet Properties window, go to the Advanced tab and ensure that TLS 1.0, 1.1, 1.2, and 1.3 are all checked. Click Apply and then OK.
Step 14: Change Installation Drive
If the installation continues to fail, try installing the game on a different drive. Go to Settings > System > Storage and under More storage settings, click on Change where new content is saved. Set it to the C: drive or another drive option and apply the changes.
Step 15: Uninstall and Reinstall Store and Xbox App
If all else fails, uninstall and reinstall the Microsoft Store and Xbox App. Use the following PowerShell commands to uninstall:
Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage
Reboot your computer and then reinstall using:
Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Step 16: Use Media Creation Tool for Windows Update
If the installation issues persist, consider using the Media Creation Tool to update your Windows. For Windows 10, visit Windows 10 Download Page. For Windows 11, use Windows 11 Download Page.
Extra Tips & Common Issues
Double-check your internet connection and ensure that any VPNs or firewalls are temporarily disabled during the installation process. If you continue experiencing issues, consider reaching out to Microsoft Support for further assistance.
By following these systematic steps, you should be able to resolve the installation issues with “South of Midnight” on the Xbox App and Microsoft Store. Happy gaming!
Frequently Asked Questions
Why can’t I install games from the Microsoft Store?
Common reasons include network issues, account mismatches, or outdated software. Make sure your Windows, Microsoft Store, and Xbox app are all up-to-date.
What if I encounter errors during the PowerShell commands?
If you see red error messages, they can often be ignored as long as the commands execute correctly. Focus on the final output of the command.
Can I install games on a different drive?
Yes, you can change the installation drive in the Storage settings of Windows.