Experiencing crashes with the “UE-Split Game Has Crashed and Will Close” error can be frustrating for gamers. This comprehensive guide provides a step-by-step approach to troubleshoot and resolve this issue. By following these instructions, you will learn how to verify game files, adjust graphics settings, and optimize your system’s performance to ensure a smoother gaming experience. Let’s dive into the solutions.

Step 1: Verify the Game Files

Firstly, it’s essential to check the integrity of the game files. Open your game launcher (such as Steam) and navigate to your library. Right-click on the game, select Properties, go to the Local Files tab, and click on Verify Integrity of Game Files. This step helps identify and repair any missing or corrupted files that may be causing the crash.

Step 2: Restart Steam and Adjust Launch Options

After verifying the game files, restart the Steam application. Next, it might be beneficial to adjust the game’s launch options. Right-click the game, select Properties, and under the General tab, input one of the following commands in the launch options: -dx11, -d3d11, or -dx12. This can help the game run in a different DirectX mode, potentially resolving compatibility issues.

Step 3: Clean Installation of Graphics Drivers

A clean installation of your graphics drivers can often resolve graphical issues. Visit the official websites for NVIDIA or AMD to download the latest drivers. Ensure you choose the clean installation option during the setup to remove any remnants of previous installations that may cause conflicts.

Step 4: Run the Game on a Dedicated Graphics Card

Make sure that your game is using the dedicated graphics card rather than the integrated GPU. Open your graphics control panel (NVIDIA Control Panel or AMD Radeon Settings), and set the game to always run on the dedicated graphics card for better performance.

Step 5: Run the Game as an Administrator

Navigate to the game installation folder, right-click on the game .exe file, and select Run as administrator. Additionally, try running the game in compatibility mode by clicking on Properties, going to the Compatibility tab, and choosing a previously compatible version of Windows.

Step 6: Allow Game Executable through Antivirus and Firewall

Sometimes, antivirus software or Windows Firewall may block the game from running properly. Open your antivirus settings and add the game executable to the allowed list. Ensure that Windows Firewall is also configured to allow the game. This will prevent unnecessary restrictions on the game’s operations.

Step 7: Backup and Delete Configuration Files

To reset the game settings, locate the game’s settings file and delete it. You should also consider renaming or deleting save game files; however, remember to create a backup first as doing so may delete your progress.

Step 8: Install Visual C++ Redistributables

Some games require specific components to run correctly. You can find the necessary Visual C++ Redistributables on the Microsoft Documentation and install them to ensure your system has all the required libraries.

Step 9: Update Windows to the Latest Version

Keeping your operating system up to date is crucial for compatibility and security. Check for and install updates by navigating to Settings > Update & Security > Windows Update. Make sure your system is updated to at least version 24H2.

Step 10: Update AMD Drivers for AMD Users

If you use an AMD graphics card, ensure that you install the latest optional updates such as the AMD 25.2.1 or 25.1.1 updates. These updates often contain necessary fixes and optimizations for various games.

Step 11: Utilize Debug Mode in NVIDIA Control Panel

By enabling Debug Mode in the NVIDIA Control Panel, you can potentially shed light on any issues that occur when launching the game. This can provide deeper insights into what might be causing the crashes.

Step 12: Close Overclocking and Overlay Applications

Ensure that any overclocking applications like MSI Afterburner or Rivatuner are closed. Also, disable overlays from applications such as Discord, GeForce Experience, or any other related software. These programs can often interfere with game performance and stability.

Step 13: Increase Virtual Memory

Increasing virtual memory may help if your system is experiencing performance issues. Go to Control Panel > System and Security > System, click on Advanced system settings, and under Performance, click Settings. Then, navigate to the Advanced tab, and click on Change in the Virtual Memory section. Set the Initial Size to 1.5 times your total RAM and the Maximum Size to 3 times your total RAM.

Step 14: Update Your BIOS

Updating your motherboard’s BIOS can sometimes rectify hardware compatibility issues that could lead to crashes. Refer to your motherboard’s manufacturer website for the latest BIOS updates and follow their instructions carefully.

Step 15: Unplug External Devices

Disconnect all external devices such as flight sticks, racing wheels, or any additional USB peripherals. Unplugging these devices helps to eliminate any potential hardware conflicts or resource drains that may affect gameplay.

Step 16: Adjust Launch Preferences (If Game Launches)

If you successfully launch the game, consider switching to windowed mode, lowering the resolution, and adjusting the graphics settings. This can alleviate stress on system resources and improve stability.

Step 17: Uninstall and Reinstall the Game

If all else fails, a fresh installation of the game may be necessary. Uninstall the game from your PC, navigate to your game installation folder, and delete the game folder. Restart your computer and reinstall the game on your C Drive, or consider installing it on a different SSD for better performance.

Extra Tips & Common Issues

Be sure to check your system requirements to rule out compatibility issues before extensive troubleshooting. It’s also a good idea to keep your GPU drivers and game updated consistently, as updates can resolve known bugs and improve overall performance.

Frequently Asked Questions

What should I do if the game still crashes after following all steps?

If the game continues to crash, consider reaching out to the game’s support page for help, as they may have specific insights into persistent issues.

Can I revert any changes made during troubleshooting?

Yes, most changes can be reverted, especially those regarding launch options and graphics settings. You can easily switch back to previous settings if needed.

Is it safe to delete save files?

While it is generally safe, make sure to back up save files before deleting them, as you will lose all progress in the game.

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