How to Enable and Use the Call-Holding Feature on iPhone with iOS 26

Okay, so if you’re like me, dealing with a bunch of calls and trying to juggle everything, the new call-holding feature on iOS 26 can be a lifesaver — or at least a time-saver. But honestly, not everyone gets how it works right away, and sometimes those pop-ups or options are kinda hidden or buggy. The main thing is, once it’s set up, it’s supposed to let you hold calls during busy moments, then resume them when you’re ready. So, this little guide is for anyone who wants to figure out what the fuss is (or fix it if it’s not working). Since this feature’s only on iOS 26 or later, double-check that first, or you’ll be stuck staring at a screen that just doesn’t do what you want.

How to Fix Call Holding on iPhone with iOS 26

Make Sure Your iPhone is Running iOS 26

Yeah, of course, because if you’re still stuck on an older version, none of this will work. To verify your iOS version:

  • Open Settings.
  • Tap on General.
  • Select About.
  • Check the Software Version info. If it’s lower than 26, go back and tap Software Update.
  • Download and install any pending updates — assuming your phone isn’t already updated. Sometimes on older hardware, updates can be finicky, so patience helps.

On some setups, the update process doesn’t go smoothly the first time. Might need a restart or check your Wi-Fi connection.

Configure Call Notifications and Settings

Before the hold feature kicks in, make sure your call notifications are enabled. Sometimes, if you turned off call alerts or notifications, you might miss the hold popup altogether. To check:

  • Go to Settings.
  • Tap Notifications.
  • Scroll to Phone.
  • Ensure Allow Notifications is toggled on, and check that alerts are set to banners or alerts, not just silent. Because of course, iOS has to make life harder than necessary sometimes.

If notifications aren’t set right, the system might not show you the option to hold calls, or worse, just refuses to prompt you at all.

Using the Call-Holding Feature During Incoming Calls

This part is kinda weird, but once you get the settings sorted, the feature should pop up when an incoming call hits while you’re busy. When it does:

  • You’ll see a notification or a popup saying something like “Hold this Call” or similar.
  • If you don’t see it, try to tap the Hold button or swipe on the call interface, depending on your system version — Apple occasionally changes where these controls are.

From what I’ve noticed, on one setup it worked the first time, then on another, it needed a restart or a tweak in notifications. Weird, but that’s iOS for you.

Holding and Resuming Calls

When the popup appears and you tap Hold this Call, the call should be placed on hold automatically. You’ll see some kind of icon or indicator that you’re on hold. To resume:

  • Wait for the other person to be ready (or when you’re ready to talk again).
  • You should get an alert or notification saying the call is back. Sometimes a ringing sound or vibration, depending on your alert settings.
  • Tap the notification or the call UI to get back into the conversation. Easy, but not always obvious.

If nothing happens, double-check that notifications are working and that your network connection is solid. Wi-Fi or LTE, it all counts here.

Extra tips and troubleshooting if it still bugs out

  • Double-check that your iPhone isn’t on airplane mode — duh, but worth confirming.
  • Try toggling airplane mode off and on, then see if the hold option appears on a new call.
  • If that didn’t help, do a quick restart — sometimes, it’s just a temporary glitch.
  • Also, ensure you’re running the latest carrier settings — they sometimes include important fixes for call handling. Just go to Settings > General > About and see if anything’s pending.

And if the popup still refuses to show up? Honestly, sometimes reinstalling the update or resetting network settings (in Settings > General > Reset > Reset Network Settings) can clear weird bugs. Just backup first, because that resets Wi-Fi passwords and connections.

Getting the call hold to actually work can be a mix of settings, network state, and the tiniest updates. But once it’s humming, it’s pretty smooth sailing. No more scrambling trying to find the mute button then losing your call entirely.

Summary

  • Check for iOS 26 or higher.
  • Make sure notifications for calls are enabled.
  • Watch for the hold prompt during incoming calls.
  • Tap to hold, then tap again to resume when ready.
  • Restart or reset network if it’s acting funky.

Wrap-up

Once the settings are right, the hold feature on iOS 26 actually works pretty well. It’s kinda hidden, and maybe a little finicky, but once you get the hang of it, managing calls gets a lot easier. Not sure why Apple makes these features so convoluted, but hey, better than nothing. Fingers crossed this helps someone cut down the chaos next time a call comes in when you’re busy.

2025