📅 June 14, 2025

How To

Lorene Melone

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How To Resolve MindsEye Error: An Unreal Process Crash on PC

If you’re getting hit with the “An Unreal Process Has Crashed” error when trying to run MindsEye, it’s pretty frustrating. This kind of crash can come out of nowhere, and honestly, it’s usually due to a mix of driver glitches, configuration hiccups, or some weird software conflict. Here’s a rundown of some tried-and-true steps that might help you get past it. Because of course, Windows has to complicate stuff more than it should.

Preparation Steps

Before you start, make sure your system is kinda ready to go:

• Have admin rights on your Windows machine — necessary for a lot of fixes.
• Update your graphics drivers — because outdated or buggy drivers are often the culprit.
• Close all background apps that could interfere — running stuff that hogs resources or conflicts can cause crashes.

Step 1: Restart Steam and Your PC

This one’s a classic, but sometimes just restarting Steam and the PC clears out temporary hiccups. To restart Steam cleanly:

1. Click Steam in the top left corner, then choose Exit.
2. Reopen Steam, and if that doesn’t help, give your PC a reboot too. Sometimes it’s all about fresh starts.

On some setups, Steam might need a reboot before it fully clears cache — not sure why it helps, but it does on certain machines.

Step 2: Flip Steam to Offline Mode

This helps rule out network or server issues messing with game launches:

1. Open Steam, click Steam, then choose Go Offline.
2. Start MindsEye and see if the crash still happens. If it works offline, it might be some server-related bug or account verification issue.

It’s kind of weird, but on some systems, Steam’s online status affects how the game runs. No clue why it’s so sensitive.

Step 3: Tweak Hardware-Accelerated GPU Scheduling

Turning this on or off can sometimes smooth things out, especially if your PC struggles with crashes during intensive graphics tasks:

1. Open Windows Settings (Win + I), go to System, then Display.
2. Scroll down, click on Graphics, then select Change default graphics settings.
3. Toggle Hardware-accelerated GPU scheduling off and on (because Windows likes to make this confusing?!) and test the game after each change.

Step 4: Launch in Windowed Mode ASAP

If MindsEye crashes right after startup, try switching it to windowed mode immediately:

1. Start the game, then press Alt + Enter. It switches to windowed—sometimes, just forcing it out of fullscreen can stop the crash loop.

I’ve seen worse issues just vanish when switching to windowed mode, even if briefly. Not sure why it works, but for some reason, it does on certain graphics setups.

Step 5: Run the Game Directly from Its Folder

Launching the game directly from its installation folder can sometimes bypass launcher or shortcut bugs:

1. Right-click the game in Steam, select Manage, then Browse local files.
2. Find the main executable (usually something like MindsEye.exe) and double-click it to run.

Step 6: Allow the Game Through Antivirus and Firewall

Sometimes security software blocks important game files, causing crashes. To fix that:

1. Open Windows Security (or your third-party antivirus), go to Virus & Threat Protection.
2. Click Manage ransomware protection and then Allow an app through control folder access.
3. Add the game’s executable file or folder, so it’s not blocked anymore.

Of course, if your antivirus is overzealous, it might still be blocking stuff without obvious alerts. Always make sure to whitelist the game.

Step 7: Verify the Integrity of Game Files

Corrupted game files can crash things. To fix:

1. In Steam, right-click the game, pick Properties.
2. Go to Local Files, then click Verify integrity of game files.
3. It may take a few minutes. After it finishes, try launching the game again. Worked sometimes after some corrupted files got fixed.

Step 8: Reset or Delete the Config Folder

Sometimes, your config files are just messed up:

1. Navigate to C:\Users\[YourUsername]\AppData\Local\MindsEye — You might need to enable hidden files.
2. Look for a Config folder. Rename it to something like Config_backup or delete it.
3. Restart the game and reconfigure settings. It resets things to defaults, which can fix weird crashes.

Step 9: Reinstall Graphics Drivers with a Clean Slate

Graphics drivers are notorious for causing crashes — outdated ones can be unstable. To do a proper install:

1. Head over to NVIDIA Drivers or AMD Drivers.
2. Use their clean installation options (NVIDIA’s installer has a checkbox for it, and AMD’s installer will warn you about cleaning). This removes old driver clutter that might conflict.

Sometimes, the old driver remnants just cause the crash, no matter how up-to-date the driver version looks.

Step 10: Use Your Dedicated GPU Instead of Integrated

If your PC has multiple graphics cards (like an integrated Intel GPU plus a dedicated Nvidia or AMD), make sure MindsEye uses the good one:

1. Open Graphics Settings (just type that in Windows search).
2. Add the game’s executable, then set it to High performance for maximum GPU priority.

Step 11: Increase Virtual Memory

If your system runs low on RAM, crazy things happen. To boost virtual memory:

1. Type Advanced System Settings into the search bar and hit Enter.
2. Under the Advanced tab, click Settings in the Performance section.
3. Go to Advanced > Virtual Memory > Change.
4. Uncheck Automatically manage paging file size for all drives. Select your drive, and set the size to roughly 1.5x your total RAM — so if you’ve got 8GB, set it around 12GB.

Step 12: Switch DirectX Versions with Launch Options

Crashes can be DX version-specific. To test:

1. Right-click the game in Steam, choose Properties.
2. In the Launch Options box, try typing -dx11 or -dx12.
3. Launch and see if it’s more stable. Sometimes switching between them helps, especially if your GPU favors one over the other.

Step 13: Use Power Saver Mode

Running the system in power saver mode can sometimes stabilize performance:

1. Open Control Panel, go to Hardware and Sound, then Power Options.
2. Select Power Saver. The less your hardware is pushed, the less likely it is to crash.

Step 14: Update BIOS

This is a bit more advanced, but outdated BIOS can cause compatibility crashes:

1. Check your motherboard or laptop manufacturer’s site for BIOS updates.
2. Follow their specific instructions carefully—don’t brick your machine.
3. Make sure your machine is plugged in and don’t interrupt the process.

Step 15: Install Visual C++ Redistributables

Missing runtime components are a common cause of crashes:

1. Visit the Microsoft Visual C++ Redistributables page.
2. Download and install both x86 and x64 versions to cover your bases.

Step 16: Turn Off Overclocking

Overclocking can make your system unstable during gaming. Reset any CPU or GPU overclock profiles in BIOS or overclocking software. Sometimes, just turning it back to stock makes crashes disappear.

Step 17: Disconnect External Devices

External gadgets like USB gamepads, controllers, or hubs can sometimes cause conflicts:

1. Unplug unnecessary peripherals and try launching again.

Step 18: Do a Clean Reinstall of the Game

If none of the above work, a fresh install might be the last resort:

1. Uninstall from Steam (Manage > Uninstall).
2. Manually delete leftover folders in your install directory, just to be sure.
3. Reinstall fresh. Sometimes an old corrupted install is the root cause.

Extra Tips & Common Issues

Keep an eye on:

• Back up your config files before making changes — just in case.
• Check if there are game patches or known issues on official forums — devs might already be aware of this crash.
• Scanning community forums can reveal if others have similar crashes and what worked for them.

Summary

• Start by basic restart and driver updates
• Try toggling graphics and launching in windowed mode
• Verify game files, reset configs, and check security settings
• If needed, update BIOS and reinstall drivers or the game

Hopefully this shaves off a few hours for someone. Good luck!

If none of the troubleshooting steps resolve the issue, consider contacting the game’s support team or checking community forums for additional help. Sometimes, game-specific bugs or server issues pop up, and the devs or fellow players can offer insights you won’t find elsewhere.

Will I lose my game progress if I uninstall the game?

Uninstalling the game might wipe out your saved data unless you’ve made backups first. On most systems, save files sit in folders like C:\Users\YourName\Documents\My Games\GameName or sometimes in %appdata%. Make sure to copy those somewhere safe before hitting uninstall. That way, you can restore your progress later.

On some setups, the game might store save files in the cloud (like Steam cloud), so if cloud syncing’s enabled, uninstalling probably won’t wipe your progress. But never trust that 100%, so better safe than sorry.

Do I need to update my graphics drivers regularly?

Yeah, it’s pretty much a must. Graphics drivers are what make your GPU play nice with the latest games, patches, or updates. Outdated drivers can cause all sorts of issues—crashes, weird graphics glitches, or poor performance. Update them through either the manufacturer’s site (NVIDIA, AMD) or via Windows Update.

Most of the time, that small effort pays off big—fewer crashes, smoother gameplay, fewer weird bugs. But be warned: sometimes the newest driver isn’t perfect, so if an update causes issues, rolling back to a previous version can help. Keep an eye on forums or Reddit if something weird happens after an update.

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