Alex Ruben
How to Resolve Printer Settings Could Not Be Saved Error 0x000006d9 on Windows 10 and 11
Encountering the “Printer Settings Could Not Be Saved Error 0x000006d9” can be frustrating, especially when you’re trying to configure or install a printer on your Windows 10 or 11 device. This error typically indicates issues related to corrupted printer drivers, problems with the Windows print spooler service, or conflicts with firewall settings. In this guide, we will take you through a series of step-by-step solutions to help you resolve this issue and restore your printer functionality.
Before you begin, ensure you are running a compatible version of Windows (either Home, Professional, Enterprise, or Education) and that you have administrative privileges on your device. You may also want to temporarily disable any third-party security software that could interfere with printer operations.
Step 1: Run the Printer Troubleshooter
The first step to resolving the 0x000006d9 error is to run the built-in printer troubleshooter. This tool can automatically detect and fix common printer-related issues.
- Open the search menu by clicking on the search icon or pressing Win + S.
- Type Troubleshoot settings and press Enter.
- On the right side, select Other troubleshooters.
- Find the Printer troubleshooter under the Most frequent section and click on the Run button.
- Follow the prompts to identify and fix any issues detected.
Step 2: Check the Print Spooler Service
If the troubleshooter does not resolve the issue, the next step is to ensure that the Print Spooler service is running correctly. This service manages print jobs and must be operational for printing tasks.
- Open the search menu and type Services, then press Enter.
- Scroll down and locate the Print Spooler service. Double-click it to open its properties.
- Set the Startup type to Automatic or Automatic (Delayed Start).
- Click on Stop to halt the service, then click Start to restart it.
- Click Apply, then OK, and close the window.
Step 3: Clear DNS and Reset Network Settings
Sometimes, network-related issues can cause printer errors. Resetting the DNS and Winsock catalog may help resolve this problem.
- Open the search menu and type CMD, then right-click on the Command Prompt and select Run as administrator.
- If prompted by User Account Control, select Yes.
- In the Command Prompt window, enter the following command and press Enter:
- Next, enter the following command to reset the Winsock catalog:
- After you complete these commands, close the Command Prompt and restart your computer to apply the changes.
ipconfig /flushdns
netsh winsock reset
Step 4: Reinstall Printer Drivers
If the error persists, you may need to uninstall and reinstall your printer drivers. Corrupted drivers can often lead to the inability to save printer settings.
- Open the search menu and type Devices and Printers, then press Enter.
- Right-click on your printer and select Remove device.
- Next, visit the manufacturer’s website to download the latest drivers for your printer model.
- Install the drivers and follow the prompts to set up your printer again.
Extra Tips & Common Issues
When troubleshooting printer issues, consider the following tips:
- Ensure that your printer is properly connected to the network or computer.
- Check for any pending Windows updates that may improve system compatibility with your printer.
- If you’re using a firewall or antivirus software, ensure that it is not blocking printer access.
Conclusion
By following these steps, you should be able to resolve the “Printer Settings Could Not Be Saved Error 0x000006d9.” Each step is designed to address common issues that lead to this error, ensuring your printer is configured correctly. If issues persist, consider reaching out to the printer manufacturer’s support for further assistance.
Frequently Asked Questions
What should I do if the printer troubleshooter does not find any issues?
If the troubleshooter does not identify any problems, proceed with checking the Print Spooler service as detailed in Step 2.
Can I use a different method to access the Print Spooler service?
Yes, you can access the Print Spooler service by typing services.msc in the Run dialog (opened via Win + R) to quickly navigate to the Services window.
How do I know if my printer drivers need updating?
If you’re experiencing frequent errors or your printer fails to work after a Windows update, it may be worth checking for updated drivers on the manufacturer’s website.