Lorene Melone
How to Resolve the ‘Due to Suspicious Activity, We Cannot Verify This Phone Number’ Error in Snapchat
If you’re encountering the frustrating ‘Due to Suspicious Activity, We Cannot Verify This Phone Number’ error while trying to access your Snapchat account, you’re not alone. This issue typically arises when you’ve attempted to verify your phone number multiple times in a short period. Fortunately, there is a straightforward solution to help you regain access to your account. In this guide, we will walk you through the essential steps to resolve this error and get you back into Snapchat quickly and efficiently.
Before starting, make sure you have access to your registered email account, as you’ll need it for verification. This guide is applicable for both new sign-ups and existing account logins. Let’s dive into the steps to fix this issue.
Step 1: Open the Snapchat App
Begin by launching the Snapchat app on your device. If you are trying to sign up for a new account, select the option to create an account. If you are attempting to log into an existing account, proceed to the login page.
Step 2: Select ‘Forgot Your Password’
If you are logging into your existing account and encounter the verification error, tap on the Forgot Your Password? link on the login page. This will redirect you to the password recovery options.
Step 3: Choose Email for Password Reset
On the password recovery screen, select the option to reset your password via email. Enter the email address associated with your Snapchat account and hit Submit. This is crucial as you will receive a verification code to your email shortly.
Step 4: Retrieve the Verification Code
Check your email inbox for a message from Snapchat containing the verification code. If you do not see it, ensure to check your spam or junk folder. Enter the code in the specified verification box within the Snapchat app and tap Submit.
Step 5: Create a New Password
After successfully entering the verification code, you will be prompted to create a new password. Ensure that your new password is strong and secure. Confirm the password by re-entering it in the provided field. Once completed, tap Submit to set your new password.
Step 6: Log In with Your New Password
Now that your password has been updated, you will be redirected to the login page. Enter your email and the new password you just created. Follow the remaining prompts to access your Snapchat account.
Extra Tips & Common Issues
Here are a few additional tips to ensure a smoother experience:
- Ensure your email account is secure and accessible, as it will be used for the password reset process.
- If you continue to experience issues, consider waiting a few hours before attempting to verify your phone number again to avoid being temporarily locked out.
- In case of persistent errors, you may want to reach out to Snapchat support for further assistance.
By following these steps, you should be able to resolve the error and regain access to your Snapchat account swiftly. Remember to keep your verification information updated to avoid similar issues in the future.
Frequently Asked Questions
What should I do if I don’t receive the verification email?
If you don’t receive the verification email, double-check the email address you entered for any typos. Also, check your spam or junk folder. If the issue persists, you might want to try again after some time or use a different email address if possible.
Can I use my phone number instead of email for verification?
Unfortunately, if you are receiving the error message related to your phone number, it’s best to use your email for the verification process to bypass the issue. Once you regain access, you can update your phone number in your account settings.
What if I forget my new password later?
You can always reset your password again using the same steps outlined above. Just remember to keep your recovery options up to date for a smoother experience.