Lorene Melone
Resolving the Assassin’s Creed Shadows Helix Store Error Code [ANIMUS-10-00003] on PC
If you’re encountering the Assassin’s Creed Shadows Helix Store Error with the code [ANIMUS-10-00003], you’re not alone. This error typically arises due to issues with linked accounts, particularly with Twitch. Fortunately, there’s a straightforward solution that involves unlinking your Twitch account from your Ubisoft profile. This guide will walk you through the necessary steps to resolve the error, allowing you to access the store seamlessly and enjoy your gaming experience without interruptions.
Before you begin, ensure you have your Ubisoft account credentials handy, as you’ll need to log in to make the necessary changes. This process does not require any software downloads, but it does depend on your access to the internet and your Ubisoft account.
Step 1: Access the Ubisoft Website
Begin by navigating to the Ubisoft website. This is where you will manage your account settings. Make sure you are using a reliable internet connection to avoid interruptions during this process.
Step 2: Log In to Your Ubisoft Account
Once on the Ubisoft website, locate and click on the Login button, usually found at the top right corner of the page. Enter your username and password to access your account. If you’ve forgotten your password, there is an option to reset it, which you can follow by clicking on the Forgot Password? link.
Step 3: Navigate to Your Profile Settings
After successfully logging in, look for your profile icon at the top right of the screen. Click on it, and from the drop-down menu, select Account Management. This will take you to the section where you can modify your account details.
Step 4: Access Account Information
In the Account Management section, scroll down until you find Account Information. This section contains all the pertinent details about your Ubisoft account. Here, you will need to look for the Linked Accounts option.
Step 5: Unlink Your Twitch Account
Under the Linked Accounts section, you should see Twitch listed. To resolve the error, you need to unlink this account. Click on the Unlink button next to Twitch. A prompt will appear asking you to confirm the action. It’s important to read this prompt carefully, as unlinking will remove your ability to use Twitch as a fast authentication option and you may lose any exclusive content earned through Twitch linked to your Ubisoft account.
If you are sure you want to proceed, check the confirmation box and click on the Unlink button again to finalize the process.
Step 6: Relaunch the Game
With the Twitch account successfully unlinked, you can now relaunch Assassin’s Creed. Start the game and attempt to access the store again. The error [ANIMUS-10-00003] should no longer appear, allowing you to enjoy all the features of the game without further interruptions.
Extra Tips & Common Issues
If you continue to experience issues after unlinking your Twitch account, consider the following tips:
- Clear your browser’s cache and cookies before logging back into your Ubisoft account to ensure there are no residual issues affecting your login session.
- Check for any game updates that may be required, as an outdated version could also cause connectivity problems.
- If you are still unable to access the store, try restarting your PC and launching the game again.
It’s also worth noting that if you’re not using Twitch for any exclusive content, you might find it beneficial to keep it unlinked to avoid future complications.
By following these steps, you should be able to resolve the Assassin’s Creed Shadows Helix Store Error effectively. If you have any further questions, consult the FAQ section below.
Frequently Asked Questions
What does the error code [ANIMUS-10-00003] mean?
This error indicates a problem with your account settings, often related to linked accounts, especially with Twitch. Unlinking the account usually resolves the issue.
Can I link my Twitch account again after unlinking?
Yes, you can link your Twitch account back to your Ubisoft account at any time through the same account management settings.
Will I lose any content if I unlink my Twitch account?
Unlinking your Twitch account may result in losing access to any exclusive content obtained through that account. Make sure you are aware of this before proceeding with the unlinking process.